Yes. All of our t-shirts, hoodies and mugs and glassware are print-on-demand (POD) items. Each product is made especially for you once an order is placed. This helps reduce waste and ensures your item is fresh off the press and created just for you.

Because our apparel and drinkware are made to order, we do not accept returns or exchanges unless the item arrives damaged or defective.

We will gladly replace any item that is misprinted, damaged, or not as described. Simply contact us within 7 days of delivery with your order number and a clear photo.

We will soon add a line of handcrafted, Arizona-made souvenirs. These items will be eligible for returns or exchanges within 14 days of receipt. Return instructions will appear here once that line launches.

Most orders are produced within 2–5 business days.

Shipping times vary by destination:

• USA: 3–7 business days
  
• International: 7–21 business days
  
  Tracking information is automatically emailed once your order ships.

We partner with trusted print providers across the U.S., U.K., and Europe. Your order is fulfilled at the location closest to your shipping address whenever possible to reduce delivery time.

Reach us anytime via our Contact Us page or by emailing
📧 sales@heartofthemotherroad.com Please include your order number for faster assistance.

If your product arrives misprinted, damaged, or defective, email us within 7 days of delivery. Include a clear photo and your order number, and we’ll replace it promptly at no charge.

Yes. We ship to most countries. Customs or import fees (if any) are the responsibility of the buyer.

We offer free shipping on all orders in the U.S. over $25. This only applies to the 48 contiguous states.

Because our items are made to order, we can only modify or cancel your order within 1 hour of purchase. After production begins, changes can’t be made.